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You can opt-out from receiving marketing communications from us about the website at any time by following the instructions below: Dumarca further reserves the right to close your account and return any remaining balance if verification checks have not been carried out to our reasonable satisfaction within 30 calendar days from our first request for documents.
However, if you wish to restrict or block cookies you can modify your browser settings. Handy casino echtgeld tk englisch. Applying a self-exclusion will not affect any pending withdrawal, unless verification documents are requested in line with our Know Your Customer process.
If you do not agree with the decision made by our Customer Services team, you can escalate this complaint to the Customer Support Manager at complaints verajohn. Security measures include, but are not limited to, digital and physical perimeter protection, asset management, access control and operational security controls.
To analyse how you and other players use our websites, mobile applications and services and respond to promotions and adverts, in order to identify relevant patterns and business insights, so that we can improve our products and services and provide tailored offers and recommendations.
This website is regulated by the Malta Gaming Authority and operated under the following license: If you do not agree to be bound by the updated Terms and Conditions, you should close your account and withdraw any available balance. Neteller that corresponds to the payment method. Cookies do lots of different jobs that improve your use of a website or application, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website.
Check it out below:. We will not be in breach of these Terms and Conditions, nor be liable for delay in performing, or failure to perform, any of our obligations under these Terms and Conditions, if such delay or failure results from: You can choose to opt-in to receive marketing communications from us about the website via the following channels: Dumarca will aim to restore the service as soon as reasonably possible.
In respect of your Personal Information, these bases are: It is your responsibility to maintain sufficient funds in your account, and to stake your funds accordingly. Administrative fees shall only be refundable upon proof of a health impediment during such inactive period. While we will use all reasonable endeavours to keep your Personal Information safe and secure at all times, you should note that security can never be guaranteed and we may not be liable to you unless your security is compromised due to our negligence.
Any accounts found to be in use of a self exclusion agreement will be closed as soon as such use is discovered. In asking us to exclude you, you acknowledge and agree that we will suspend your account and prevent you from gambling on the Website for the period requested. General info Our mobile apps.
Live chat FAQ Contact us. Your Rights You have the following rights in relation to your Personal Information: If you request that you should not be able to access our websites, mobile applications and services i. Accordingly, your Personal Information will be retained for a minimum of five years following the closure of your account if applicable or the last contact with us from you.
Use of your account. Online slot machine spielen. To carry out market research campaigns so that we can better understand the products and services that our customers most enjoy. Retention of your Personal Information We will retain your Personal Information for the period necessary for us to provide you with our services and to comply with our legal and regulatory responsibilities.
Marketing We may engage the services of third party service providers and members of our Group to provide you with certain marketing services. Limitation of Liability 9. To build up your personal profile in order to gain a better understanding of your interests in our products and services, to make recommendations for games and other gaming websites owned by our group https: You should not attempt to open an account on any website operated by Dumarca or any other member of its group whilst you have opted for self-exclusion.
You can easily identify whether these Terms and Conditions have changed by referring to the [version number and] date of the current Terms and Conditions stated at the top of this page. You can do this online, by visiting the Limits sections of your account, or by contacting Customer Services.
Users holding two or more accounts for any reason should inform us without delay. It will contain some anonymous information, such as a unique identifier and the website name and some digits and numbers.
Choose your favourite categories to find more games you'll love! To provide this personalised content, Facebook may be sharing information with us that you have chosen to make available pursuant to your Facebook settings. Use of your account 3. To record telephone calls to and from, and live chats with, our customer services representatives for training so that we improve our customer services and also for security and identification purposes.
You can find a full list of our gambling brands here https: If you would like to exercise any of your rights then you can do so by contacting us as described below. Any "unfinished game rounds" are restored when returning to the game. Legitimate interests in respect of training, and necessary for a legal or regulatory obligation in respect of security and identification. Those that track your journey to and from our website so we can understand how customers come to and from our website and give effect to any commercial arrangements Legitimate interest Cookies: You can view the cookies used for such purposes on this Website and opt out of the collection and use of your information for such targeted advertising here: As a user of our website, you can tell us whether or not you wish to be contacted for marketing purposes and, if so, how we can contact you.
Further external banking processing fees may apply from time to time which may be outside of our control. How we collect your Personal Information So that we can operate our websites and mobile applications, you will be asked to provide your Personal Information for the purposes of registering and opening an account with us.
If your account has been restricted for not providing age verification information only, you may withdraw any remaining funds excluding any winnings on your account without providing such verification and your account will be closed.
We may request that you provide any of these documents certified to attest their credibility. Those that track your journey to and from our website so we can understand how customers come to and from our website and give effect to any commercial arrangements.
When you decide to opt-out from receiving post marketing about the website, please be aware it may take up to 28 days for your request to take effect. It is your responsibility to make sure that all details of the gambling transaction are correct. You will have the option to apply limits to all websites operated by members of our group, to extend your limits please contact us.
Information on deleting or controlling cookies is available at www. The following are a list of the purposes for which we process your Personal Information, and the lawful basis on which we carry out such processing: To provide you with ads on social media sites, except where you have requested not to receive such ads via your social media account.
We do not control the way these Social Media Sites operate and collect your information, and you should read their respective privacy policies to understand how they use your personal information. If you do not provide the requested information within the period given, we may restrict your account until the information has been provided and verified by us.
S are not allowed to open an account. Any request to remove the self exclusion after the specified period has expired will be subject to a "cooling off" period, after which your account will be re-activated. So that we can operate our websites and mobile applications, you will be asked to provide your Personal Information for the purposes of registering and opening an account with us.
To prevent you from using our websites, mobile applications and services if you have requested that we do so. Once we have verified your identity, the withdrawal will be actioned. Bonuses may expire during the suspension of your account; we cannot reinstate any expired bonuses once the account is re-activated. Some people find the idea of a website storing information on their computer or mobile or other device intrusive, particularly when this information is stored and used by a third party without them knowing.
Your use of the Website does not give you ownership of any intellectual property rights on the Website or in the software. Marketing communications about the website As a user of our website, you can tell us whether or not you wish to be contacted for marketing purposes and, if so, how we can contact you. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen.
We are entitled to assume that all play on your account is from you. The operator of this website is Dumarca Gaming Ltd. We have implemented extensive technical and organisational measures to protect your data from loss, manipulation and unauthorised access. There may be a short delay in applying the self-exclusion to websites operated by other members of our Group.
Such services include, but are not limited to, helping us to improve your use and experience of the Website by tracking your activity on the Website, measuring the effectiveness of the Website and the effectiveness of our marketing campaigns.
You can update your Personal Information at any time via your account. Please be aware that while we will try to accommodate any request you make in respect of your rights, they are not necessarily absolute rights.
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Find games you'll love. Controller is a legal term and means that we are responsible for determining the purposes for which your Personal Information is processed. Online echtgeld spiele online casino gründen. Accordingly, you should not in any way treat Dumarca as a financial institution. However, if you wish to restrict or block cookies you can modify your browser settings.
Those that track your journey to and from our website so we can understand how customers come to and from our website and give effect to any commercial arrangements. Should you notice any mistakes, you should immediately notify Dumarca so that it can be reviewed and rectified as necessary.
Live chat FAQ Contact us. You can choose to opt-in to receive marketing communications from us about the website via the following channels: Specific Rules for casino games 8. You can opt-out from receiving marketing communications from us about the website at any time by following the instructions below: Dumarca reserves the right to restrict any account until the relevant verification checks have been carried out to our reasonable satisfaction and to the standard required of us under applicable laws and regulations.
In accordance with data protection laws, we will only process your Personal Information where we have a lawful basis for doing so. Handy casino echtgeld tk englisch. Marketing We may engage the services of third party service providers and members of our Group to provide you with certain marketing services. Limitation of Liability 9.
S are not allowed to open an account. Marketing communications about the website As a user of our website, you can tell us whether or not you wish to be contacted for marketing purposes and, if so, how we can contact you. Roulette echtgeld. If you request that you should not be able to access our websites, mobile applications and services i.
Where it is no longer necessary for us to process your Personal Information, we will delete it sooner. We take steps to ensure that arrangements with these parties protect your privacy by ensuring that these parties comply strictly with our instructions when they are processing your Personal Information. It is your responsibility to maintain sufficient funds in your account, and to stake your funds accordingly. Marketing communications about the other great gaming websites in our group You can choose to opt-in to receive marketing communications from us about the other great gaming websites owned by companies in our group https: Use of your account 3.
It will contain some anonymous information, such as a unique identifier and the website name and some digits and numbers. We may use your Personal Information to offer you personalised experiences on our website.
You can find a full list of our gambling brands here https: To ensure that we are able to fulfil our regulatory obligations regarding your use of our services, including by verifying the accuracy of any information you provide us and by verifying your age which may involve us disclosing your Personal Information to third parties or supplementing your Personal Information with information received from third parties such as credit reference agencies.
We may also disclose your Personal Information in the following circumstances: To prevent or detect unlawful acts or protecting members of the public against dishonesty, malpractice or other seriously improper conduct.
We will retain your Personal Information for the period necessary for us to provide you with our services and to comply with our legal and regulatory responsibilities. We may also carry out telephone verification with you. We may also pass on such information to any relevant authority if required to do so by applicable laws. Most online browsers automatically accept cookies.
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